All return, exchange, and maintenance transactions require the presence of the original invoice.
The customer has the right to refund in 7 days from purchase provided that items are not installed & are in their original Packaging.
The customer has the right to exchange purchased items within 14 days from purchase, provided that items arenot installed & are in their original Packaging.
Exchanged or refunded items don't get additional days to the original invoice date for return or exchange.
The invoice should be paid in full in 7 days from the purchase date. In case of exceeding this period, the invoice will be canceled.
For special orders, the customer has to pay at least a 50% down payment and has the right to cancel if the order is delayed.
The refund amount is paid back up to 7 working days from the request date, as long as items are not delivered/received and the request follows the company's terms and conditions.
